April 28, 2018
The shoulder strap of a Louis Vuitton bag I bought in Budapest a few years ago is melting. The black gooey glue sticks to everywhere it gets in contact with, on the bag itself, on my clothes, shelf, anywhere, it is very sticky.
I packed it in a plastic bag and looked for the receipt. I felt relieved I still have the store receipt. LV has a global warranty so I would bring this strap to the nearest LV store.
May 30, 2018
I brought the strap to an LV store in the US and they were not surprised that the strap’s glue was melting. Apparently that was not the first time this happened. The store looked for the bag itself but unfortunately I left it in Manila. She said they cannot replace only the strap. They have to replace the whole bag. Hmmm good news but the bag was not with me. The earliest I could bring the bag with the matching strap would be end of the year.